arvato positioned as a Challenger in the Magic Quadrant for Finance and Accounting BPO


1st of June, 2012 Bookmark and Share
London, 1st June 2012 – Global business process outsourcing partner, arvato, has been positioned by Gartner, Inc. as a Challenger in the report ‘Magic Quadrant for Finance and Accounting BPO’.1

Rolf Buch, CEO of arvato believes the positioning as a Challenger reflects arvato’s proven ability to execute on global F&A; BPO programmes. arvato combines its significant scale with a collaborative and agile approach to partnership for clients including Amazon, Microsoft, Vodafone, Google and a number of local authorities in the UK, including Chesterfield Borough Council.

The report focuses on evaluating vendor capabilities in the comprehensive F&A; business process outsourcing market among 18 different providers. It offers deep analysis of the competitive positioning for comprehensive F&A; BPO services by showcasing the relative placing of the main players in the market according to a variety of criteria, and by offering detailed strengths and cautions for each of the included vendors.

Rolf commented: “We believe such a strong placement in the Challenger Quadrant demonstrates that arvato has the expertise and experience to both transition and deliver F&A; BPO programmes of significant scale, requiring complex processes across multiple global languages and locations. It is also a positive reflection of our deep vertical market understanding, especially in the communications, high tech and public sectors.”

arvato is a trusted global business outsourcing partner with more than 50 years of experience in BPO. In addition to CRM and SCM solutions, F&A; BPO is one of the fastest growing business areas for arvato. With more than $600m of F&A; BPO revenues, arvato has over 5,500 F&A; BPO delivery staff across 33 delivery locations in Ireland, Spain, Germany, Peru, UK, Philippines, Singapore, Argentina and the USA.

For access to the full report, please visit: http://www.arvato.com/gartner-mq-bpo-fa/

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About the Magic Quadrant

[1]Gartner, Inc. ‘Magic Quadrant for Finance and Accounting BPO’ by Cathy Tornbohm, May 30, 2012

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Lauren Knowles
arvato is a trusted global business outsourcing partner to the private and public sectors in the UK. With more than 50 years of experience in outsourcing, arvato combines expertise in business process outsourcing (BPO), finance services, contact centres, loyalty and customer retention, supply chain solutions, and public sector and citizen services to deliver innovative, individual solutions.